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Alerts

Learn more about Trio Education's Alerts system.

Darya avatar
Written by Darya
Updated over a week ago

In this manual, we're going to demonstrate the functionality of the Alerts on the Trio Education app. You will learn what alerts are for and how you can manage them to make the most of this feature.

Alerts

Alerts are to notify the management of school events. Every time an action takes place, a notification is sent to the school panel. For example, when a student is running low on battery, a notification will be shown on the alerts panel on Trio Education.

On the Trio Education panel, you can click on the Alerts tab to access the full alerts page. This section gives you detailed notifications on school events.

There are different columns on the notifications list. As you can see, the items include:

  1. Device's name

  2. Student

  3. Class

  4. Activity on different rules (Web Filter. Safe Search, and Smart Screen Rules.)

There is a number under some columns as in the illustration, that indicates the even under each rule.

Users can also have quick access to notifications to see detailed alert information. By clicking on the bell icon on the top right of the panel.

By clicking on the "Show notifications" button, you can see a full list of notifications. By clicking the "Customize alerts" button, you can check the items you want to be notified about.

The Items you can get notifications for include:

  1. Safe Search

  2. Web Filter

  3. Smart Screen

  4. Battery Percentage

  5. Push Notifications

Note that the alerts are based on the school's preset rules and profiles, and the type of notification you receive might change.

If you have more questions, make sure you contact Supports to get your issues resolved!

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